![]() ![]() They may be able to provide you with additional options for verifying your identity and recovering your account. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. On the Email tab, choose your account (profile), and then choose Repair. Choose Account Settings > Account Settings. In Outlook 2010, Outlook 2013, or Outlook 2016, choose File. Try using your old phone to recover your password: ********** you still have access to your Hotmail account on your old phone, you may be able to recover your password ***** going to the account settings and selecting "Change password" or "Forgot password." This should send a password ***** link to your phone, allowing you to set a new password.Ĭontact Microsoft support: If none of the above options work, you can try contacting Microsoft support for further assistance with recovering your account. Repair a profile in Outlook 2010, Outlook 2013, or Outlook 2016. Use a password *****: If you use a password ***** like LastPass or Dashlane, you may be able to recover your Hotmail password ***** there. ![]() If you have any other email accounts or services that use the same password, try using that password ***** log in to your Hotmail account. If you've forgotten your Hotmail password ***** you've already submitted the account recovery form to Microsoft but they're saying that you don't have enough information, there are still a few things you can try:Ĭheck other email accounts or services: Sometimes, people use the same password ***** multiple accounts or services. ![]()
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